Shipping

Shipping Policy

Effective Date: 15.11.2024

At Edible Play Co, we are committed to ensuring that your order arrives safely and efficiently. Please review our shipping policy below for important information regarding the shipment of our children’s food powder products.

1. Shipping Locations

We currently ship within Australia. Unfortunately, we do not offer international shipping at this time.

2. Processing Time

Orders are typically processed within 1-3 business days. During peak times or promotional events, processing may take longer. You will receive an email confirmation once your order has been shipped.

3. Shipping Methods

We offer the following shipping options:

• Free standard shipping: estimated delivery time - 3-7 business days

Don't worry there is no extra cost for shipping, it's on us.

4. Order Tracking

Once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.

5. Delivery Issues

If your order does not arrive within the estimated delivery time, please contact our customer service team at contact@edibleplayco.com. We will work with the carrier to resolve the issue as quickly as possible.

6. Contact Us

For any questions or concerns regarding our shipping policy, please reach out to us at contact@edibleplayco.com. Our customer service team is here to help!

Thank you for choosing Edible Play Co! We appreciate your orders.